In short
IPTVGenie collects no data about you. There is no analytics, no tracking, no advertising and no account with us. What you enter in the app stays on your devices and, if you want, in your own iCloud storage. We, the developer of the app, receive none of it.
Controller
BitKollegen GmbH, Drostestraße 16, 30161 Hannover, Germany. Email: info@bitkollegen.de
Data the app handles
IPTVGenie is a player for playlists you add yourself. To work, it stores on your device:
- the source of your playlist: a link to an M3U list, a file, or an Xtream login (your provider’s server address, username and password),
- your favorites and channel lists of your own, per profile if you use several,
- the names of your profiles,
- programme reminders you set,
- your watch history (Continue Watching: which movies and episodes you started and how far you got),
- your settings, such as audio language and subtitles,
- a cached copy of the channel list.
None of this is sent to us. You can delete it at any time by removing the playlist in the app or by deleting the app.
iCloud sync
When “Mit iCloud synchronisieren” (sync with iCloud) is switched on in the settings (the default), the app keeps your playlist source including the login, your favorites, your history and your settings in the iCloud key-value storage of your Apple Account, so they are available on your other devices with IPTVGenie. Apple operates this storage; we have no access to it. Apple’s privacy policy applies (apple.com/legal/privacy). You can switch sync off per device in the app’s settings; the data then stays on that device only. Profiles with their favorites and history, and your reminders, are synced the same way.
Connections to your provider
The app loads channel lists, programs, logos and covers directly from the provider you entered, and programme guides (XMLTV) from addresses you add yourself; when you save such an address, it briefly checks that a guide is there. Like any request on the internet, these servers receive technical data such as your IP address and, where applicable, your login. Your provider is responsible for what happens there, under its own privacy policy. We have no influence on which providers you use.
Movie and series details from TMDB
If you enter a key of your own for The Movie Database in the settings (TMDB, operated by TMDB, Inc., USA), the app asks it for the description, images, cast and trailer of the movies and series you open. It sends the title, the year, the app’s language and your key; TMDB also receives your IP address. Without a key there is no connection to TMDB. TMDB’s privacy policy applies to the processing there (themoviedb.org/privacy-policy). Images and trailers are loaded from the servers of TMDB or YouTube when you look at them. The app keeps the answers on your device for 30 days.
Reminders
Programme reminders are notifications your device schedules locally; on Apple TV they appear in the app. For this the app asks for permission to send notifications. Nothing is sent to us or to third parties.
Trial and purchases
The 30-day trial, the subscriptions and the one-time purchase run entirely through Apple’s App Store. Payment, your payment details and the management of your subscriptions are handled by Apple; Apple’s privacy policy applies. We receive no payment details and no information about you. The app only asks Apple whether your Apple Account has a trial, a subscription or a purchase, and with which version you first downloaded IPTVGenie (if you came with version 1.2 or earlier, the app stays free for you). This information stays on your device. A reminder before the trial ends is scheduled locally as a notification if you have allowed notifications.
Sample playlist
If you choose the sample playlist “Frei empfangbare Sender aus Deutschland” (free-to-air channels from Germany), the app loads it from iptv-org.github.io, a public directory hosted on GitHub (GitHub, Inc., USA). GitHub receives your IP address. The streams themselves come from the respective broadcasters.
Opening in VLC
If a stream does not play in IPTVGenie, “In VLC öffnen” (Open in VLC) hands it to the VLC app on the same device. This happens only when you trigger it. The address may contain your login if your provider puts it there; that is why links of channels, movies and series can be neither copied nor shared in IPTVGenie.
Legal basis
Insofar as personal data arises at all when you use the app, it is processed to provide the function you asked for (Art. 6(1)(b) GDPR). We ourselves process no personal data through the app.
Contacting us
If you write to us, for example at the address above, we process your message and contact details to answer your request (Art. 6(1)(b) and (f) GDPR) and delete them once they are no longer needed for that and no statutory retention period applies.
Your rights
You have the right of access, rectification, erasure, restriction of processing, data portability and objection (Art. 15 to 21 GDPR). As we receive no data from you through the app, most of the data rests with you alone. You may also lodge a complaint with a data protection supervisory authority, for example the one responsible for our registered office.
Children
IPTVGenie is not specifically directed at children and collects no data about them.
Changes
If the app changes so that other data is processed, we will update this policy. The version published here applies.
This website
Hosting and server logs
This website is hosted by Scaleway SAS in a data centre in Amsterdam (the Netherlands, EU). When you open a page, the web server processes technically necessary data: your IP address, the time, the address requested, the amount of data sent and your browser’s identifier. This is needed to deliver the page and to protect the service against attacks (Art. 6(1)(f) GDPR). The logs are used for nothing else and deleted once they are no longer needed for this.
No cookies, no analytics
The website sets no cookies, uses no analytics or advertising services and loads no fonts, scripts or content from other providers. Links to the App Store only take you to Apple when you click them; Apple’s privacy policy applies there.